Website Comment/Problem Reporting Form

2. Report a Website Problem

   Please use the form to report technical issues or problems with the website.

   Please use the form to report technical issues or problems with the website.

4. Utility Bill Payment & Citizen Self Service Portal

   <p>If you are questions or trouble with <strong>Online Utility Bill Payment</strong> and the <strong>Citizen Self Service Portal</strong>, please contact Customer Service and Utility Payment (M-F, 9-5) by phone (541-450-6035) or by email (<a href="mailto:cstsrvc@grantspassoregon.gov">cstsrvc@grantspassoregon.gov</a>).</p>

   If you are questions or trouble with Online Utility Bill Payment and the Citizen Self Service Portal, please contact Customer Service and Utility Payment (M-F, 9-5) by phone (541-450-6035) or by email (cstsrvc@grantspassoregon.gov).

6. Problem Report: Select type of problem

   1. Typo/Grammatical Error
   2. Links (not working or going to wrong page/document)
   3. Display Issues
   4. Email Notification (not receiving/wish to unsubscribe) *Please provide email address
   5. Incorrect or Missing Information

   Check all that apply.

8. Problem or Issue

   Please describe the problem.

10. Web Address

    If your problem is on a specific web page, copy and paste its address (URL).

12. Contact Information

    If you would like to be contacted, enter your contact information. This is particularly helpful if we need to troubleshoot an issue.

    If you would like to be contacted, enter your contact information. This is particularly helpful if we need to troubleshoot an issue.

14. First Name

15. Last Name

17. Phone Number

    Please enter number where you are most easily reached during the day.

18. Email

Leave This Blank:


19. 1. Receive an email copy of this form.
20. Email address

    This field is not part of the form submission.

21. Submit

* indicates a required field