Please use the form to report technical issues or problems with the website.
If you are questions or trouble with Online Utility Bill Payment and the Citizen Self Service Portal, please contact Customer Service and Utility Payment (M-F, 9-5) by phone (541-450-6035) or by email (cstsrvc@grantspassoregon.gov).
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Please describe the problem.
If your problem is on a specific web page, copy and paste its address (URL).
If you would like to be contacted, enter your contact information. This is particularly helpful if we need to troubleshoot an issue.
Please enter number where you are most easily reached during the day.
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