Will Public Works compensate me for my water lost because of a leak?

A leak on a customer's property is their responsibility. However, we advise you to contact our Utility Billing office so that we can document your leak, and advise you on how to submit a request for a leak adjustment, if you feel this leak is the cause for putting you into a higher monthly service charge.

See the Adjustments to Service page on our site for more details.

Show All Answers

1. How do I test for leaks?
2. How do I know how much water has been lost because of a leak?
3. Will the Public Works Department repair my leak?
4. Will the Public Works Department locate my underground leak?
5. Will Public Works compensate me for my water lost because of a leak?
6. How do I report a leak and is it important I do so?
7. What do I do if I need to report a leak and the Utility Billing office is closed?
8. Will a leak in the street be charged to my meter?
9. In what amount of time will Public Works respond to a leak?
10. How do I keep my pipes from freezing in the winter?