Payments received in the office before 5 p.m. are processed the same day. Payments left in the drive-up drop box after 4 p.m. are processed the next business day.
City of Grants Pass,101 NW A StreetGrants Pass, OR 97526-2000
City Hall (101 NW A Street)Customer Service Office, suite 103
No additional fee
Payments are mailed to the City daily
If your payment is late, you may:
Do not mail or use the depositories for late payments.
The City of Grants Pass does not refund payments made to active utility accounts nor can customers return the services previously provided in order to get a refund.
Register online to view and pay your utility bill on the Citizen Self Service Portal.
To register and set up your account, follow the instructions in How to Set Up and Use Your Utility Billing Account (PDF).
Email Customer Service
101 NW A Street
Grants Pass, OR 97526
Monday - Friday
9 a.m. - 5 p.m.