The Records Unit is located in the Public Safety Station at 726 NE 7th Street.
The unit is staffed with 7 full-time Records Specialists and a Supervisor. Staffing is supplemented when needed by additional on-call staff to reduce staffing costs and assure quality customer service.
The unit’s mission is to collect, maintain, and retrieve police data in order to support other office operations, other government agencies, and the public. Our goal is to do this in a fiscally responsible and courteous manner.
Records procedures are governed by state regulations and are followed in accordance with department policy and Oregon Revised Statutes.
The primary duties of the Records Unit include processing non-emergent calls for service and records management. Other duties include calling out city services in emergent situations after business hours, processing Police Records Requests, releasing impounded vehicles, documenting lost items, and accepting found property. The clerks are also able to take counter reports if officer contact is not needed for an incident.
Front Counter Hours of Operation
The front counter, in the Public Safety Building at 726 NE 7th Street, is open for customer service during the following days and hours:
- Public Safety Lobby - 7 days a week, 8 a.m. to 11 p.m.
- Sex Offender Registration - Monday, Wednesday, and Friday, 10 a.m. to 2 p.m. only
- Vehicle for Hire and OLCC license applications - Monday through Friday 9 a.m. to 5 p.m. only
Other Agencies’ Contact Information
Our Records Unit has a strong focus on customer service. As the primary point of contact for many of our citizens, we are often able to refer to the correct agency if a request is out of the scope of our services. Most often these referrals are to one of the following agencies:
|Asante Three Rivers Medical Center||541-472-7000|
|Community Resources (PDF)|
|Department of Motor Vehicles||541-474-3179|
|District Attorney's Office||541-474-5200|
|Grants Pass Helpline Referral Service||541-479-HELP (541-479-4357)|
|Josephine County Burn Information Line||541-476-9663|
|Josephine County Community Transit||541-956-4071|
|Josephine County Civil Office (Fingerprints)||541-474-5145|
|Josephine County Courts||541-476-2309|
|Josephine County Jail||541-474-5140|
|Josephine County Jury Duty Information||541-476-6252|
|Josephine County Sheriff's Office||541-474-5123|
|Josephine County Mental Health||541-474-5365|
|Oregon State Police||541-474-3174|
|Parole and Probation||541-474-5165|
|Road and Weather Conditions (ODOT)||511 in Oregon, out of state 503-588-2941 or 1-800-977-6368|
|Women's Crisis Support Team||541-479-9349|